Policies

Please arrive for your appointment 5 minutes prior to the scheduled starting time. This allows you the time for a relaxed and unhurried experience. For first-time clients, please arrive 10 minutes prior to the scheduled start time. If late arrival is inevitable, your service(s) will be shortened in order to keep on schedule.

LATE ARRIVAL POLICY

Late arrivals will not receive an extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original fee of service will be charged.

CANCELATION POLICY

Please provide at least 24 hours notice if you need to reschedule, cancel an appointment, or reduce your appointment hours. This gives enough time to fill this time slot.  If you fail to cancel prior to 24 hours before your appointment, you will be responsible for 50% of the cost of service.

NO SHOW POLICY

Clients who fail to show up for their appointments will be responsible for full payment of the missed service before being able to schedule another service.